FAQs - Five-Star




What are your prices?

We pay attention to mutual benefit with our customers,Our business good or not is on the basis of customer's business,So we always supply the best competitive price to inquirers.

Do you have a minimum order quantity?

Yes ,we can supply any quantity according to customer's requirement

Can you OEM or ODM?

Yes,  We can produce cargoes according to customer's design or use their label

What is the average lead time?

In general one container (25tons) will be deliver within 20 days. It's depend on your quantity and packing.We can negotiate about specific delivery time

What kinds of payment methods do you accept?

By T/T 30% deposit ,70% according to copy of B/L

By irrevocable L/C at sight

Other payment terms also can be accepted after negotiation



What is the product warranty?

We can assure all our wire products won't be rust within 90 days in general stock environment

Some special products can keep 20-30 years won't be rust.

Do you guarantee safe and secure delivery of products?

All cargoes packing is suitable to export and cargoes loading by special shipping company operate it .

How about the shipping fees?

The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.


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